PZ | Senior Product Owner

About CBTW

CBTW is a global independent tech consultancy group. With a team of more than 3,000 talented tech specialists on the ground in over 35 cities across Europe, the USA, Asia, Australia and Africa, we serve clients of all sizes. We believe collaboration betters our world. Our unique open ecosystem model allows us to deliver end-to-end tech solutions.

About Our Partner

Our partner is a global leader in digital gifting and payments. It works with a large network of brands and serves millions of customers worldwide. Its mission is to change lives through the power of giving: it uses borderless payment technology and innovative digital solutions to help people connect and create memorable moments.

Location

This role is based in Da Nang and Ho Chi Minh City.

The Product Owner is accountable for turning business opportunities, customer problems, and strategic priorities into clear, actionable work that delivers measurable outcomes. You drive data-driven prioritisation, deeply understand customer and business needs, define high-quality requirements, and partner closely with your squad - especially the Tech Lead, UX, Head of Product and Delivery Lead to ensure predictable, high-quality delivery. You are outcome-obsessed, delivery-focused, and operate with a strong sense of ownership. You support the Head of Product with insight, analysis, and recommendations that inform stream-level and product-level strategy. This is a pivotal role for ensuring the squad builds the right things, builds them well, and delivers real value quickly.

What You'll Do

• Lead discovery to understand customer needs, validate assumptions, and size opportunities, using data and insights to define problems and shape hypotheses.
• Contribute business cases, opportunity sizing, and prioritisation inputs to inform roadmap and quarterly planning.
• Own and prioritise the squad backlog (epics, stories, bugs, tech debt, discovery), balancing customer value, commercial impact, feasibility, effort, and risk.
• Ensure work is clearly defined, estimated, and ready for development, maintaining a continuously refined backlog aligned to priorities and capacity.
• Translate complex problems into clear, testable user stories with strong acceptance criteria and supporting artefacts (flows, rules, edge cases).
• Partner closely with engineering to assess feasibility, refine scope, and validate delivered outcomes through UAT.
• Drive predictable, high-quality delivery by leading agile ceremonies, removing blockers, and managing risks and dependencies.
• Provide transparent delivery reporting and ensure work aligns to OKRs, business goals, and customer outcomes.
• Build strong cross-functional relationships and communicate progress, trade-offs, and decisions clearly across technical and business audiences.

• 3–5+ years' experience in Product Management, Product Ownership, or Business Analysis in an Agile environment.
• Proven experience writing high-quality user stories, acceptance criteria, and business requirements.
• Demonstrated ability to prioritise using data, capacity, value, and business impact.
• Strong experience partnering with engineering teams and confidence working with technical concepts.
• Working knowledge of APIs and service-based integrations, including:
  • Understanding how APIs function (requests/responses, endpoints, payloads).
  • Familiarity with APIs and SaaS integrations.
  • Awareness of authentication methods (e.g. OAuth, API keys) and general API security principles.
  • Appreciation of API considerations such as versioning, reliability, and performance.
• Ability to translate partner requirements into clear integration requirements for engineering teams.
• Experience delivering or supporting B2B integrations or strategic partner initiatives in a SaaS environment.
• Strong stakeholder engagement and communication skills, with the ability to work across commercial, engineering, and external partner teams.

Due to the large number of applicants, only shortlisted candidates will be contacted.