Learning & Development Specialist

As an L&D Specialist, you will be a key member of the Learning and Development (L&D) Team and have a hands-on role in organizing various training activities and supporting our employees through learning and development opportunities, helping to cultivate a learning culture in the company.

Location: HCMC, Vietnam

Reports to: L&D Director APAC

WHAT YOU DO

1. Company Learning and Development (L&D) Programs

• Be in charge of scheduling the Monthly Learning Plan
• Work with internal trainers to prepare Course Information and send the announcement for registration
• Send Comms/ promotion post every week to achieve high registration/attendance rate
• Monitor the operations of learning courses
• Monitor and consult Junior L&D on the end-to-end process to be smooth and sufficient
• Work with relevant stakeholders to regularly update materials

2. Certification Plan

• Facilitate the Administration Process: register exams, reimburse if needed with the Finance-Admin Department
• Manage the certification list
• Export the Certification list per Department's request

3. eLearning Platform Tracking (Udemy, Pluralsight)

• Work in collaboration with Department Heads/ Line Managers to design learning curriculums
• Allocate learning accounts and keep track of learning status
• Prepare Monthly Reports and on-demand Reports

4. L&D Projects

• Participate in L&D Projects and assist the team in implementing the plans

5. Training Events:

• Assist other L&D team's events

6. Team Management

• Assist and supervise junior team members.
• Provide continuous support and guidance to less senior colleagues through regular training, and coaching activities and support them in fulfilling their personal development plans.

7. Training Reports: Be in charge or assist in different kinds of reports

• Weekly Training Reports
• Monthly Training Reports
• On-demand Reports

8. ISO 27001 Alignment:

• Participate in ISMS implementation
• Perform monthly permission and asset availability review

9. Continuous improvement:

• Obtain and convey feedback while contributing ideas to improve the current processes and policies
• Maintaining current knowledge of L&D innovation, best practices, and future trends

WHAT SHOULD YOU HAVE

Education:

• Bachelor’s degree or higher
• Relevant Professional Certification/s is highly an advantage

Experience:

• at least 2-3 years of experience in a similar position in L&D. (IT/software industry is a plus).

Skills:

• Relevant knowledge of L&D Concepts and skills
• Knowledge and experience of Adult Learning Cycle
• TNA, Content Design & Development, Training Implementation & Evaluation
• Familiarity with internal learning communication strategies
• Ability to collaborate effectively with cross-functional teams and stakeholders
• Strong organizational and project management skills
• Can speak English fluently (minimum B2+ level above) and possess good English business writing skills
• Willingness to coach, mentor and train less senior colleagues
• A positive attitude, sociable and dynamic personality, responsible, well-organized, cooperative, flexible, hard-working, willing to learn continuously;
• Awareness of ISO:27001 standard and understanding of CBTW APAC ISMS through internal/ external training courses (awareness training & refresh training).

Personal Attributes:

▪ Positive, collaborative mindset with strong cultural sensitivity and the ability to navigate regional nuances effectively.

▪ Strong leadership and influencing skills to inspire teams and drive organizational change.

▪ Willingness to coach, mentor, and train less experienced colleagues to foster a culture of learning and growth.

Work Environment Fit:

• Experience thriving in fast-paced, multicultural environments, balancing strategic priorities with day-to-day operational demands.