CreditorWatch is a leading provider of credit risk management solutions, helping businesses make informed decisions with powerful data insights. We are seeking a Workato Implementation Specialist to take full ownership of our Workato iPaaS platform, driving seamless integrations between our platform and external ERP systems.
As a Workato Implementation Specialist, you will be responsible for managing and enhancing our integration capabilities using Workato. You will develop and maintain integrations between ERP systems and our platform, create custom connectors where needed, and ensure the smooth operation of Workato recipes. Additionally, you will support new sales deals that require integration customizations, such as custom field mappings and handling bespoke customer systems.

Must Have:

• Very good at English because you will work with global team directly.
• Proven experience working with Workato or similar iPaaS platforms.
• Strong understanding of integration patterns, APIs (REST/SOAP), and data transformation.
• Experience with ERP systems and understanding of how they integrate with external platforms.
• Basic Ruby scripting knowledge or willingness to learn.
• Ability to troubleshoot integration issues and optimize workflows.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills, with the ability to collaborate across teams.

Nice to Have:

• Experience working in a SaaS or fintech environment.
• Familiarity with authentication mechanisms (OAuth, API keys, etc.).
• Experience with event-driven architectures or message queues.
• Be happy to coach, mentor and train less senior colleagues.

• Integration Development: Design, build, and maintain Workato integrations between ERP systems and our platform, including custom connector development where necessary.
• Platform Management: Own the Workato platform end to end, handling BAU tasks such as monitoring, troubleshooting, and updating recipes.
• Incident Response: Investigate and resolve issues related to failed recipes and integration failures.
• Sales & Customer Support: Assist in pre-sales and onboarding by customizing integrations, including field mappings and working with bespoke systems.
• Cross-Team Collaboration: Work closely with internal teams managing data ingestion into our platform to ensure integrations align with business needs.
• Scripting & Development: Utilize Ruby (where required) to enhance and extend Workato integrations.